When you update to a new version of Revu, you should be prompted to unregister and uninstall previous versions automatically. Because newer versions of Revu can sometimes be drastically different and may interrupt or slow your users down, you are given the option to keep the old software as a way to transition to the new version. However, this will show that you now have more licenses registered than you originally purchased. While it may be tedious to track down older versions that shouldn’t be installed, the process of actually removing them from a user’s computer is relatively painless.
After you identify which computers have old versions of Revu (or if you just need to move a license to a new computer) simply open the old version of Revu, and select ‘unregister.’ For Revu 2017 and below, you need to go to ‘Help’ on the menu bar which will open the corresponding command bar. Then you need to select the key icon that says ‘unregister.’ The process to register is the same, except the key will say ‘register’ instead of ‘unregister’ and when you select it, a dialogue box will open where you can input your serial number and product key to register the software. Here’s a GIF of how to do this:
If you are over installed and need assistance locating old versions of Revu, please fill out this form so that we can run a license and installation report for you and help track down orphaned copies of Revu.
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